Desert Adventures is seeking to hire a Reservation Specialist! Below is the information about the open position:
POSITION TITLE: Reservation Specialist
TYPE OF POSITION: Part Time
LENGTH OF EMPLOYMENT: Permanent / Year-Round
JOB DESCRIPTION:
Job Description – Reservation Staff
Starting Pay: $13-15/hour DOE
Position Type: Part Time / Full Time
Education: High School Equivalent
Certifications: CPR/AED, First Aid
Duration: Year-round / Seasonal
About Our Company:
Desert Adventures is an outdoor adventure tour company based in Boulder City, Nevada. Our focus is connecting people with nature through authentic experiences and education. We offer a variety of tours including biking, hiking, paddling, and scenic tours as well as a livery service and rental program. We also instruct courses in SUP, kayaking, canoeing, river safety and rescue, CPR / First Aid, and Wilderness Medi-cine. We have one of the most comprehensive training programs in the area and encourage diversity and inclusion in the outdoors and the workplace. We have been in business since 2004 and are proud to be a woman-owned and operated business.
Qualifications:
Our office and reservation staff are the voice of our company. Reservation staff will field incoming phone calls, take reservations, organize trip manifests, answer emails and voicemails, and coordinate logistics with guides, drivers, as well as serve guests in our retail location. Strong communication and clear speaking skills are a must. Applicants must be proficient in Microsoft Word, familiar with Excel, comfortable navigating the internet, and possess basic to intermediate computer skills. Preference will be given to those with QuickBooks, Microsoft Word, and Excel experience. Responsibilities will include basic accounting and bookkeeping, running daily reports, and filing. Solid problem-solving skills are necessary and the ability to work efficiently and quickly is important.
In addition to a basic office duties, qualified applicants must also have excellent interpersonal skills and the ability to prioritize and finish many projects competently. Office staff must demonstrate a solid work ethic, possess high standards, be detail-oriented, and extremely organized. Applicants must be able to make proper decisions quickly, work calmly in tense or chaotic situations, and be efficient within a team. You must always act in a professional manner, and dress according to your job function.
Requirements:
Reliable Transportation
Clean professional appearance
Pass post-offer background check
Excellent communication skills
Non-smoking work environment
Cell phone with text capabilities
Internet and email access
Basic – intermediate computer skills
Must be at least 18 years old
Love to be outdoors and in nature
Additional Info:
SEASON: Desert Adventures operates year-round, but our peak season is February through November. Candidates do not need to be available year-round to be considered for employment, but you must be available during peak season.
TRAINING: On-the-job paid training is available internally for this position and will be paid at $12/hour for a maximum of 30 days, $13/hour for a maximum of 60 days, and $14 for a maximum of 90 day during introductory period. Introductory reviews at the end of 30 days, 60 days, and 90 days may be conducted if deemed necessary.
BENEFITS: Supplemental health insurance is available immediately upon hiring. After 1 year of employment, employees become eligible for our 401(k) program which includes a matching benefit. Continuing education and cross training are available – often at little or no cost. Additional benefits include free paddling or adventure trips on your days off (space permitting), along with friends and family promotional rates, pro-deals on many brands of outdoor clothing and gear, and the chance to work with a fun, passionate, creative group of individu-als.
POLICIES: All employees are expected to comply with company policies and procedures. We are a licensed DOT motor carrier, are an authorized CUA holder by the National Park Service and Bureau of Reclamation and permitted to operate in Bootleg Canyon, Hoover Dam, Lake Mead NRA, Valley of Fire, Snow Canyon, and Sand Hollow State Park. We are an Equal Opportunity and Fair Chance employer. We voluntarily participate in E-Verify.
PREFERRED CONTACT METHOD: Pick up application in person at Desert Adventures, 1647 Boulder City Parkway, Suite A, Boulder City, in Red Mountain Plaza next to Mariano’s Taco Shop.