Frank Santos is Here to Get You There!

From long 70-hour workweeks in Houston to building a thriving, personalized private ride business in the heart of the Las Vegas Valley, Frank Santos has been on a journey to prioritize his family and put the customer first.

For 25 years, he worked for Home Depot in Houston, frequently clocking exhausting 70-hour weeks. To make ends meet and explore new horizons, he began driving Lyft as a side gig. He immediately realized two things: he loved being behind the wheel, and he loved connecting with people. However, he hated how the major apps treated both drivers and passengers.

Frank and his wife Susan needed a change of scenery and fresh opportunities, so they packed up their son Donovan and their 3 dogs, Bradley, Baylee, and Barney and moved to Nevada earlier this year.

He is a former high school wrestler who also played football and soccer, so he’s never been a stranger to hard work or a challenge. Instead of going back to the corporate grind, he chose to start his own company, Franklins Transportation Service.

He’s now moved on from a casual rideshare driver to a dedicated private ride and delivery specialist. Word of mouth from repeat clientele has been his greatest asset, and he is proud to currently manage a loyal base of core clients who rely on him for safe, predictable transportation.

How is his private company different? Here are some of the distinctions:

• Zero Surcharges or Surge Pricing: Unlike Lyft or Uber, he doesn’t raise his prices just because it’s raining, busy, or prime time. You get fair, transparent, and honest rates every single time.
• Pick Your Premium Vehicle: Depending on your party size and preference, you get to choose your ride. He drives a spacious Volkswagen Atlas (perfect for families or extra luggage) or a sleek, modern EV Mustang Mach-E SUV. Both are kept pristine and smoke-free.
• A Family Business: His time is completely based on client needs, meaning he can work around your schedule. On busy days, his wife even steps in to drive, ensuring they never miss a booking.
• Advanced Notice for Total Peace of Mind: To ensure absolute punctuality, he prefers to operate primarily on a 3-day advanced notice system. When you book with Frank, you know exactly who is showing up at your door, exactly when he will be there, and exactly what it will cost. 

While passengers of all kinds are welcomed, the business has naturally grown to serve a wonderful adult and elderly clientele. He specializes in the rides that require an extra layer of patience, trust, and care:

• Medical Appointments: Reliable, stress-free transportation to and from your doctor or hospital visits.
• The Ultimate Boulder City to Airport Deal: Heading out of town or coming home? He offers a flat, unlimited-party rate of $50 from Boulder City straight to the Harry Reid International Airport. No hidden fees, no matter how many people are in your group.
• Whether it's a routine trip to the grocery store or a special day trip out into Las Vegas, his goal is to build a lasting relationship with every single person who steps into his vehicle.
• Best Way to Contact: Texting is best! Because he is frequently on the road with passengers, he does not answer the phone while a client is in the car out of respect for their time and privacy. If you call and get no answer, please leave a text message and he will return it promptly.
• Save His Number: Make sure to save his phone number, (720) 756-5060, in your contacts so you always have a dependable ride in your back pocket. Make sure you get that area code correct: its 720, not 702!

Lastly, Frank is happy to discuss additional options for private transport, like set appointments or routines, just shoot him a text or phone call and get on the schedule. You can also follow Frank online on Instagram HERE.